2014-15 Catalog

Computer Technician

Certificate

www.sandburg.edu/academics/information-technology 

The Computer Technician Certificate will provide to students the skills needed to gain access to entry-level computer support positions. Additionally, students will have the option to continue their education and skill level as this Certificate is the first year of the A.A.S. degrees in either Computer Information Systems Specialist or Computer Networking Specialist.

For credit toward degree requirements, all CIS courses must have been completed during the five school years preceding conference of the certificate or must have the approval of the Dean of Career, Technical, and Health Education Programs or Program Coordinator.

Admission to the Program:  Open

First-Time Enrollees

  • Complete an application for admission and, if desired, apply for financial aid.
  • Send an official high school transcript or GED score report to the Admissions and Records Of-fice.
  • Complete the placement exam, COMPASS.
  • Meet with an advisor/counselor to select classes and complete the registration process.

Computer Information Systems Course Completion Requirement

For credit toward degree requirements, all CIS courses must have been completed during the five school years preceding conference of the degree or must have the approval of the Dean of Career, Technical, and Health Education Programs or Program Coordinator.

*NOTE: Computer Technician Certificate conferred upon successful completion of the required 30 hours contained in the first and second semesters plus summer session of this program. A.A.S. Degree conferred upon successful completion of all 62 required hours.

Department of Career, Technical & Health Education
2400 Tom L. Wilson Blvd.
Galesburg, IL 61401
Phone: 309.345.3500
welcomecenter@sandburg.edu

Certificate

First Year
Fall SemesterSemester Hours
CIS.112Computer Software Applications 3
CIS.124Foundations of Information Technology 3
CIS.128Fundamentals of Programming 3
CIS.180Windows Network & Operating Systems 3
PSY.151Occupational Search & Development 3
Spring Semester
CIS.184Managing Microsft Wind Netwrk Envir 3
CIS.190Wireless LANs 3
CIS.244Hardware Installation & Maintenance 3
CIS.152 or CIS.160Networking Fundamentals 3
Summer Session
CIS.211Fundamentals of Unix 3
 Total Program Hours: 30.0
  • Note:
    • Successful completion of this Certificate also completes the first year of the Computer Information Systems Specialist AAS degree.
    • Successful completion of this Certificate (with CIS.160 Introduction to Internetworking option only) and with the additional completion of CIS.161 Intro to Internetworking Operating Sys, also completes the first year of Computer Networking Specialist AAS degree.

(Students who do not expect to complete their degree within five years should refer to the Graduation Requirements section in this catalog.)

Hr/Wk
Lect/
Disc
Hr/Wk
Clin
Lab
Sem
Cr
Hr

Courses

CIS.105 Keyboarding & Comp Essentials223

This course will provide students with instruction in basic computer essentials, including computer hardware and software, file management, and data storage and retrieval. It will also enable students to develop minimum levels of competency in the use of alphabet, number, and symbol keys. Basic formatting rules for letters, memos, reports, and tables will be covered, as well as basic word processing concepts. Proofreading skills will be included. A minimum speed of 25 words per minute for three minutes on straight copy is required to successfully complete the course. This course is designed for students who are not majoring in an office occupations program.
Offered: Fall or Spring or Summer
Applicable toward graduation at Sandburg where program structure permits:
Degree or Certificate: AAS, AGS, and Certificates where applicable.
General Education -- Not Applicable

CIS.112 Computer Software Applications33

This course in software applications will provide students with an overview of a computer operating system and commonly used computer software. Students will gain experience with word processing and database management tasks, presentation software, and spreadsheets. Additional software programs associated with the Windows environment will be explored. This course may be used to satisfy the computer requirement common for students planning to transfer to a four-year college or university.
Offered: Fall or Spring or Summer
Prerequisites: Take AOP.101 or or BOC.107 or appropriate articulated high school credit.
Applicable toward graduation at Sandburg where program structure permits:
Degree or Certificate: AA, AS, AAS, AGS, and Certificates where applicable.
General Education -- Not Applicable Elective Only

CIS.115 Internet Literacy33

This is an online course delivered over the World Wide Web. The course provides the student with an understanding of what the Internet is and shows him or her how to use it. Topics covered are: communicating over the Internet, how to find information, how to create web pages, and how to use multimedia on the Internet.
Offered: As Needed
Applicable toward graduation at Sandburg where program structure permits:
Degree or Certificate: AA, AS, AAS, AGS, and Certificates where applicable.
General Education -- Not Applicable Elective Only

CIS.116 Website Support122

Today's businesses understand the value and importance of a company website, although many do not understand the factors which contribute to its success. Students will be introduced to determining the best way to keep the content and design of a company website up-to-date. Students will explore various strategies that can simplify and streamline what has been called the most difficult task in web development--maintenance. Students will be exposed to proper procedures for text, images, and hyperlinks that are suitable for professional purposes.
Offered: Spring
Applicable toward graduation at Sandburg where program structure permits:
Degree or Certificate: AAS, AGS, and Certificates where applicable.
General Education -- Not Applicable

CIS.122 Computer Information Systems33

This course is an overview of computer information systems. It is designed for the student majoring in computer information systems or various business curricula. The course may be used to fulfill the introductory course requirement in the Computer Information Systems Specialist A.A.S. degree or to meet the introductory computing course requirements for business majors at four- year colleges or universities. Computer concepts, terminology, hardware, software, operating systems, networks and career preparation topics are surveyed and discussed.
Offered: Fall or as Needed
Applicable toward graduation at Sandburg where program structure permits:
Degree or Certificate: AA, AS, AAS, AGS, and Certificates where applicable.
General Education -- Not Applicable Elective Only

CIS.124 Foundations of Information Technology223

Foundations of Information Technology is designed for the degree seeking Computer Information System Students. This course is an overview of basic computer technology. This is a hands-on course that introduces the student to core concepts of computer technology in order to be successful in more advanced computer course. Topics include but are not limited to: Computers and Digital Basics, Hardware, Software, Operating Systems, File Management, LANs, WANs, The Internet, The Web, E-mail and Digital Media. This course also gives the student a foundation in basic office application software as well as research and presentation skills necessary to be a successful computer professional.
Offered: Fall
Applicable toward graduation at Sandburg where program structure permits:
Degree or Certificate: AAS, AGS and Certificates where applicable.
General Education -- Not Applicable

CIS.128 Fundamentals of Programming223

This course introduces a disciplined approach to problem-solving and algorithm development, and the use of various software planning and development tools necessary for the efficient solution of problems requiring computer programmed solutions. The topics of selection, repetition, and sequence control structures and program design, testing, and documentation using good programming style are covered in this course. This course will also introduce the C programming language. Emphasis is on high-level block-structure including: syntax, operators, data types, program control, pointers, arrays, I/O and disk file processing, parameters and libraries. Students will focus on analyzing, coding, compiling and debugging programs which are developed using modular and structured programming techniques. In addition to procedural methods students will also be introduced to data abstraction concepts. This course must be taken prior to enrollment in any CIS programming course.
Offered: Fall
Applicable toward graduation at Sandburg where program structure permits:
Degree or Certificate: AAS, AGS, and Certificates where applicable.
General Education -- Not Applicable

CIS.138 Mobile Technologies223

This course will expose students to emerging technologies, issues, and concepts in wirelesws and mobile networks. A variety of technologies will be studied on how they exist and function. Technologies may vary each tim ethis course is offered as this type of technology is rapidly changing.
Offered: Fall
Applicable toward graduation at Sandburg where program structure permits:
Degree or Certificate: AAS, AGS and Certificates where applicable.
General Education -- Not Applicable

CIS.144 Microcomputer Spreadsheet Applications 1122

This course will provide students with skills necessary to develop and maintain a spreadsheet. The basic concepts introduced in CIS.112 will be expanded. The use of basic business mathematical formulas, functions, and statistics will be introduced. In addition, the processes for formatting and editing worksheets, managing files, creating graphs and web pages will be covered.
Offered: Spring
Applicable toward graduation at Sandburg where program structure permits:
Degree or Certificate: AAS, AGS, and Certificates where applicable.
General Education -- Not Applicable

CIS.146 Microcomputer Database Applications 1122

This course is an introduction to the management of data on personal computers. It covers the data base operations that allow a personal computer user to create and update files; order and search files; generate reports and labels; use memory variables for more complex data manipulation; and produce custom input and output forms.
Offered: Spring
Applicable toward graduation at Sandburg where program structure permits:
Degree or Certificate: AAS, AGS, and Certificates where applicable.
General Education -- Not Applicable

CIS.148 Microcomputer Operating Systems223

Students will be introduced to the concepts of an operating system to provide knowledge and the skills needed for effective use. This course covers a variety of topics including managing and customizing files and folders, exploring the Internet, networking, and managing computer components.
Offered: Fall or Spring or Summer
Prerequisites: CIS.112 or CIS.122
Applicable toward graduation at Sandburg where program structure permits:
Degree or Certificate: AAS, AGS, and Certificates where applicable.
General Education -- Not Applicable

CIS.152 Networking Fundamentals33

This course provides an overview of various types of networks that can be implemented in a microcomputer environment. Network hardware including servers, workstations, and storage devices will be discussed. Components of connectivity, including physical and electrical topology in addition to cabling options will be examined. Students will be introduced to common network protocols and the standards that govern the construction of network components. Types of networks and the operating systems that support them will also be discussed.
Offered: Spring
Applicable toward graduation at Sandburg where program structure permits:
Degree or Certificate: AAS, AGS, and Certificates where applicable.
General Education -- Not Applicable

CIS.160 Introduction to Internetworking223

This is the first of four courses providing students with classroom and laboratory experience in networking technologies that will provide them with the job-entry level skills in computer networking. This course introduces the architecture, structure, functions, components, and models of the internet and other computer networks. The principles and structure of IP addressing and the fundamentals of Ethernet concepts, media and operations are introduced to provide a foundation for the curriculum. By the end of the course, students will be able to build simple LANs, perform basic configurations for routers and switches, and implement IP addressing schemes. Emphasis is given to decision-making and problem-solving techniques in applying scientific, mathematical, communication and social studies skills and concepts to network problems. Instruction and training is also provided in the proper care, maintenance and use of networking software,tools, and equipment.
Offered: Spring
Applicable toward graduation at Sandburg where program structure permits:
Degree or Certificate: AAS, AGS, and Certificates where applicable.
General Education -- Not Applicable

CIS.161 Intro to Internetworking Operating Sys223

This is the second of four courses providing students with classroom and laboratory experience in current and emerging networking technology that will provide them with the job-entry level skills in computer networking. Course content includes, but is not limited to, the architecture, components, and operations of routers and switches in a small network. Students learn how to configure a router and a switch for basic functionality. By the end of this course,students will be able to configure and troubleshoot routers and switches and resolve common issues with RIPv1, RIPng, single-area and multi-area OSPF, virtual LANs and inter-VLAN routing in both IPv4 and IPv6 networks.
Offered: Spring
Prerequisites: CIS.160
Applicable toward graduation at Sandburg where program structure permits:
Degree or Certificate: AAS, AGS, and Certificates where applicable.
General Education -- Not Applicable

CIS.162 Introduction to Local Area Networks223

This is the third of four semester courses designed to provide students with classroom and laboratory experience in current and emerging networking technology that will empower them to enter employment and/or further education and training in the computer networking field. Instruction includes, but is not limited to describing the architecture, components, and operations of routers and switches in larger and more complex networks. Students learn how to configure routers and switches for advanced functionality. By the end of this course, students will be able to configure and troubleshoot routers and switches and resolve common issues with OSPF, EIGRP, and STP in both IPv4 and IPv6 networks. Students will also develop the knowledge and skills needed to implement a WLAN in a small-to-medium network.
Offered: Fall
Prerequisites: Take CIS.161
Applicable toward graduation at Sandburg where program structure permits:
Degree or Certificate: AAS, AGS, and Certificates where applicable.
General Education -- Not Applicable

CIS.163 Introduction to Wide Area Networks223

This is the fourth of four semester courses designed to provide students with classroom and laboratory experience in current and emerging networking technology that will empower them to enter employment and/or further education and training in the computer networking field. Instruction includes, but is not limited to, safety, networking, network terminology and protocols, WAN services, Frame Relay, and High-Level Data Link Control, Point to Point Protocol, and Dial-on-Demand standards. Particular emphasis is given to the use of Frame Relay operation, use and operation of Integrated Services Digital Networks (ISDN), and the operation and function of Point to Point Protocols.
Offered: Fall
Prerequisites: Take CIS.162
Applicable toward graduation at Sandburg where program structure permits:
Degree or Certificate: AAS, AGS, and Certificates where applicable.
General Education -- Not Applicable

CIS.180 Windows Network & Operating Systems223

This course is to provide individuals who are new to Microsoft Windows with the knowledge necessary to understand and to identify the tasks involved in supporting Windows networks. This is an introductory course designed to provide an overview of networking concepts and how they are implemented in Windows. This course will help the student prepare for the Microsoft Certified Professional examination: Installing, Configuring, and Administering Microsoft Windows Prof.
Offered: Fall
Prerequisites: CIS.124 or concurrent enrollment. Students should have the following prerequisite knowledge or skills: proficiency using the Windows interface to locate, create and manipulate folders and files and to configure the desktop environment; and general knowledge of computer hardware components, including memory, hard disks, and central processing units.
Applicable toward graduation at Sandburg where program structure permits:
Degree or Certificate: AAS, AGS, and Certificates where applicable.
General Education -- Not Applicable

CIS.181 Windows Server223

This course specifically prepares users for the MCSE examination: Installing, Configuring, and Administering Microsoft Windows Server. The operating system is the focus of the course and includes an overview of Windows Server management, server utilities, network security, network printing, and server/client installation. Students will be given hands-on experience with Windows Server in a network laboratory.
Offered: Fall or as Needed
Prerequisites: CIS.180
Applicable toward graduation at Sandburg where program structure permits:
Degree or Certificate: AAS, AGS, and Certificates where applicable.
General Education -- Not Applicable

CIS.182 Implementing Microsoft Network Infrastr223

This course is for support professionals who are new to Microsoft Windows and will be responsible for installing, configuring, managing, and supporting a network infrastructure that uses the Microsoft Windows Server products. This course will help the student prepare for the following Microsoft Certified Professional exam: Implementing and Administering a Microsoft Windows Network Infrastructure.
Offered: As Needed
Prerequisites: CIS.181 or CIS.184
Applicable toward graduation at Sandburg where program structure permits:
Degree or Certificate: AAS, AGS, and Certificates where applicable.
General Education -- Not Applicable

CIS.183 Administering Microsoft Directory Serv223

This course is designed to provide students with the knowledge and skills necessary to install, configure, and administer Microsoft Windows Active Directory services. The course also focuses on implementing Group Policy and performing the Group Policy-related tasks that are required to centrally manage users and computers. This course will help the student prepare for the following Microsoft Certified Professional exam: Implementing and Administering a Microsoft Windows Directory Services Infrastructure.
Offered: As Needed
Prerequisites: CIS.181 or CIS.184
Applicable toward graduation at Sandburg where program structure permits:
Degree or Certificate: AAS, AGS, and Certificates where applicable.
General Education -- Not Applicable

CIS.184 Managing Microsft Wind Netwrk Envir223

This course helps students build the skills they need on the job and for Microsoft Professional Certification as a Microsoft Certified System Administrator. This course will examine issues of network management, implementation, and troubleshooting existing network and system environments based on Microsoft Windows. This course will help the student prepare for the following Microsoft Certified Professional exam: Managing a Microsoft Windows Network Environment.
Offered: As Needed
Prerequisites: CIS.180
Applicable toward graduation at Sandburg where program structure permits:
Degree or Certificate: AAS, AGS, and Certificates where applicable.
General Education -- Not Applicable

CIS.190 Wireless LANs223

This course presents the student with knowledge and skills needed to design, install and configure wireless LANs. This course will also cover IEEE standards for wireless LANs. Other topics include in-depth coverage of wireless security and troubleshooting. this course will help the student prepare for an industry standard wireless certification.
Offered: As Needed
Prerequisites: CIS.180
Applicable toward graduation at Sandburg where program structure permits:
Degree or Certificate: AAS, AGS, and Certificates where applicable.
General Education -- Not Applicable

CIS.211 Fundamentals of Unix223

Fundamentals of UNIX instructs students in how to use the UNIX operating system and introduces the CDE, GNOME, and KDE graphical user interfaces (GUI). An overview of the Sun Solaris and Linux versions of the UNIX operating system is provided. The class is for new users of the UNIX operating environment. You will learn fundamental command-line features of UNIX including file system navigation, changing file permissions, and vi and emacs text editors, IKorn and Bash shell features, and basic network use. GUI features include Application Managers, File Managers, Text Editors, printing, and mail. It is recommended to take CIS.180.
Offered: As Needed
Prerequisites: Take CIS.180;
Applicable toward graduation at Sandburg where program structure permits:
Degree or Certificate: AAS, AGS, and Certificates where applicable.
General Education -- Not Applicable

CIS.232 Visual Basic Programming223

This course uses Visual BASIC in the Windows environment. It introduces event-driven computer programming to develop graphical user interfaces in an object-oriented environment. Topics include input/output operations, sequence, interaction, arithmetic operations, array, forms, sequential files, and other related topics.
Offered: As Needed
Prerequisites: CIS.128
Applicable toward graduation at Sandburg where program structure permits:
Degree or Certificate: AAS, AGS, and Certificates where applicable.
General Education -- Not Applicable

CIS.242 Advanced Computer Software Applications223

In this course, designed as a continuation of CIS.112, students will be empowered and encouraged to develop advanced skills in the use of word processing, spreadsheet, database, presentation, and other software programs as they apply to the Windows environment.
Offered: Spring
Prerequisites: CIS.112
Applicable toward graduation at Sandburg where program structure permits:
Degree or Certificate: AAS, AGS, and Certificates where applicable.
General Education -- Not Applicable

CIS.243 Microcomputer Spreadsheet Apps 2223

In this course students will apply the concepts learned in in CIS.144 to realistic business problems. Advanced spreadsheet concepts will be covered, including formatting techniques, templates, functions, lists, filters, analysis tools, workgroups, and the process for importing and exporting data.
Offered: Spring
Prerequisites: CIS.144
Applicable toward graduation at Sandburg where program structure permits:
Degree or Certificate: AAS, AGS, and Certificates where applicable.
General Education -- Not Applicable

CIS.244 Hardware Installation & Maintenance223

This course covers the basic hardware of a microcomputer. Topics include component identification, memory systems, internal and external component installation and configuration, preventive maintenance procedures, upgrading, documentation procedures, diagnosis and troubleshooting, and basic component repair. Upon completion of the course, students should be able to select appropriate microcomputer equipment, upgrade and maintain existing equipment, and diagnose and repair non-functional components.
Offered: Spring
Prerequisites: CIS.180
Applicable toward graduation at Sandburg where program structure permits:
Degree or Certificate: AAS, AGS, and Certificates where applicable.
General Education -- Not Applicable

CIS.247 Microcomputer Database Applications 2223

This course is a continuation of CIS.146. Students will explore the database operations needed to create and update files; order and search files; generate reports and labels; use memory variables for more complex data manipulation; and produce custom input and output forms.
Offered: Spring
Prerequisites: CIS.146
Applicable toward graduation at Sandburg where program structure permits:
Degree or Certificate - AAS, AGS, and Certificates where applicable.
General Education -- Not Applicable

CIS.248 Presentation Graphics223

This course is designed for the student to explore the capabilities of presentation graphics programs. Outlining, drawing, graphing, and template features will be used to create visuals (slides and overheads), speaker's notes, and audience handouts.
Offered: Spring
Prerequisites: CIS.112
Applicable toward graduation at Sandburg where program structure permits:
Degree or Certificate: AAS, AGS, and Certificates where applicable.
General Education -- Not Applicable

CIS.272 Internship102

This course is a planned and supervised occupational work experience at selected work sites using microcomputer systems. Job tasks are organized to include those of a beginning, intermediate and advanced nature so as to provide exposure to the total operation of a microcomputer based data processing/information system. This internship requires a minimum of 160 clock hours of on-the-job activities.
Offered: Spring or Summer
Prerequisites: CIS.244 or concurrent enrollment and a GPA of 3.0. This is also subject to availability of a work site and successful completion of an interview with the work site supervisor. Students who do not meet the prerequisite requirements or have special circumstances that prevent them from completing this course will be required to enroll in another CIS or CIT course approved by the Coordinator or Dean of Career Technical & Health Education
Applicable toward graduation at Sandburg where program structure permits:
Degree or Certificate: AAS, AGS, and Certificates where applicable.
General Education -- Not Applicable

CIS.280 Planning Wind Directory Services Infras223

This course provides students with the knowledge and skills necessary to design a Microsoft Windows directory services infrastructure in an enterprise network. Strategies are presented to assist the student in identifying the information technology needs of an organization, and then designing an Active Directory structure that meets those needs. This course will help the student prepare for the following Microsoft Certified Professional exam: Designing a Microsoft Windows Directory Services Infrastructure.
Offered: As Needed
Prerequisites: CIS.181
Applicable toward graduation at Sandburg where program structure permits:
Degree or Certificate: AAS, AGS, and Certificates where applicable.
General Education -- Not Applicable

CIS.281 Administering Microsoft Sql Server223

This course provides students with the knowledge and skills required to install, configure, administer, and troubleshoot Microsoft SQL Server client/server database management system. This course will help the student prepare for the following Microsoft Certified Professional exam: System Administration for Microsoft SQL Server.
Offered: As Needed
Prerequisites: CIS.181
Applicable toward graduation at Sandburg where program structure permits:
Degree or Certificate: AAS, AGS, and Certificates where applicable.
General Education -- Not Applicable

CIS.282 Designing a Secure Windows Network223

This course provides students with the knowledge and skills necessary to design a security framework for small, medium, and enterprise networks by using Microsoft Windows technologies. This course contains four units that describe the securing of specific areas of the network: Providing Secure Access to Local Network Users, Providing Secure Access to Remote Users and Remote Offices, Providing Secure Access Between Private and Public Networks, and Providing Secure Access to Partners This course will help the student prepare for the following Microsoft Certified Professional exam: Exam, Designing Security for a Microsoft Windows Network.
Offered: As Needed
Prerequisites: CIS.180 or CIS.181
Applicable toward graduation at Sandburg where program structure permits:
Degree or Certificate: AAS, AGS, and Certificates where applicable.
General Education -- Not Applicable

Chaney, Diana D
assistant professor, administrative office professional/graphic design
coordinator of career programs

Johnson, Cynthia S
instructor, computer information systems

Lee, Linda L
associate director of educational technology and innovation