2015-16 Catalog

Administrative Office Professional

Associate in Applied Science

http://www.sandburg.edu/academics/administrative-office-professional

This curriculum prepares students with the efficient skill level needed for administrative/executive work, including keyboarding, speedwriting, office management, communications, computers and other office technology. Graduates are qualified for positions as administrative/executive assistants and office managers.

Admission to the Program:  Open

First-Time Enrollees

 

  • Complete an application for admission to the College and, if desired, apply for financial aid.
  • Send an official high school transcript or GED score report to the Admissions and Records Office.
  • Complete the placement exam, COMPASS.
  • Meet with an advisor/counselor to select classes and complete the registration process.

Department of Career, Technical & Health Education
2400 Tom L. Wilson Blvd.
Galesburg, IL 61401
Phone: 309.345.3500
welcomecenter@sandburg.edu

Associate in Applied Science

First Year
Fall SemesterSemester Hours
AOP.100Careers for Office Professional 1
AOP.101Keyboarding & Formatting 1 3
BOC.100Business Mathematics 3
BOC.101Business Records Management 2
BOC.120Customer Service 2
PSY.101, 107, or SOC 101Introduction to Psychology (or Positive Psychology or Intro to Sociology) 3
Spring Semester
AOP.102Keyboarding & Formatting 2 3
AOP.116Introduction to Microsoft Word 3
AOP.201Business English 2
BOC.103Office Technology 3
ICT.110Computer Software Applications 3
ICT.115Website Support 2
Second Year
Fall Semester
ACC.101Principles of Financial Accounting 3
AOP.203Office Procedures 3
BOC.102Business Communications 3
BUS.100Introduction to Business 3
SPE.110 or 120Interpersonal Communication (or Introduction to Public Speaking) 3
Spring Semester
AOP.216Advanced Microsoft Word 3
BUS.201Management Fundamentals 3
ENG.120Report Writing 3
ICT.210Advanced Microcomputer Software Applicat 3
AOP.291 or 292Professional Internship 1 ( Or Professional Internship 2) 3
 Total Program Hours: 60.0
 

(Students who do not expect to complete their degree within five years should refer to the Graduation Requirements section in this catalog.)

Culbertson, Vickie L
assistant professor, administrative office professional

Hawkinson, Carrie A
assistant professor, administrative office occupations

Higgins, Diana D
assistant professor, administrative office professional/graphic design
associate dean of career technical health education

AOP.100 Careers for Office Professional11

This course is an exploration of office careers. Office professionals in areas such as: medical, legal, government, education, manufacturing, and financial services will present synopses of career opportunities. Students will be required to participate in seminars to discuss and report on the information presented. It is recommended that students take this course during the first semester of an office program.
Offered: Fall or Spring
Applicable toward graduation at Sandburg where program structure permits:
Degree or Certificate: AAS, AGS, and Certificates where applicable.
General Education -- Not Applicable

AOP.101 Keyboarding & Formatting 1223

This is the first course for individuals who have had no significant prior instruction in keyboarding. Instruction emphasizes the concepts and techniques involved in mastering the computer keyboard, various letter styles, reports, and tables. Minimum five-minute timing speed on straight copy material of 30 gross words per minute (with five errors or less) is required to successfully complete the course.
Offered: Fall or Spring or Summer
Applicable toward graduation at Sandburg where program structure permits:
Degree or Certificate: AAS, AGS, and Certificates where applicable.
General Education -- Not Applicable

AOP.102 Keyboarding & Formatting 2223

This is the second semester course in keyboarding. The concepts and techniques presented in AOP.101 will be strengthened with more attention on special letters, forms, tables, and reports. Speed and accuracy development will be stressed. Minimum five-minute timing speed on straight-copy material of 45 gross words per minute (with five errors or less) is required to successfully complete the course. Students also enrolled in AOP.116 are expected to maintain concurrent enrollment to ensure success in this course.
Offered: Fall or Spring or Summer
Prerequisites: AOP.101 with a minimum grade of C Concurrent enrollment in AOP.116. Medical Administrative,Specialist and Legal Office Assistant majors are exempt,from the AOP.116 prerequsite.
Applicable toward graduation at Sandburg where program structure permits:
Degree or Certificate: AAS, AGS, and Certificates where applicable.
General Education -- Not Applicable

AOP.116 Introduction to Microsoft Word223

This course introduces students to creating, formatting, customizing, proofing, editing, maintaining, managing, and printing documents. Additional topics include merging documents, sorting text, selecting records, inserting elements, and creating and enhancing tables and charts.
Offered: Fall or Spring or Summer
Prerequisites: AOP.101 with a minimum grade of C
Applicable toward graduation at Sandburg where program structure permits:
Degree or Certificate: AAS, AGS, and Certificates where applicable.
General Education -- Not Applicable

AOP.201 Business English22

This course provides a comprehensive coverage of effective business communications. In addition, it is designed to review grammar, punctuation, capitalization, number usage, abbreviation styles, and spelling.
Offered: Spring
Prerequisites: A score of 38 or higher on the writing section of the COMPASS exam or completion of ENG.098 with a grade of C or better
Applicable toward graduation at Sandburg where program structure permits:
Degree or Certificate: AAS, AGS, and Certificates where applicable.
General Education -- Not Applicable

AOP.203 Office Procedures33

This course introduces a variety of topics and practices intended to promote personal and professional development. Topics covered include professional ethics, theories of leadership, telework, and an overview of job search techniques. Communication techniques will be applied to the process of making effective presentations, providing proper customer service, and communicating effectively using telecommunications. Strong written and oral communication skills will be emphasized. Students will also gain insight into stress, anger and time-management techniques.
Offered: Fall
Applicable toward graduation at Sandburg where program structure permits:
Degree or Certificate: AAS, AGS, and Certificates where applicable.
General Education -- Not Applicable

AOP.216 Advanced Microsoft Word223

This course explores advanced features and builds on skills introduced in AOP.116. Topics covered include enhancing, customizing, and organizing document content. Additional advanced features covered pertain to document references, forms, outlines, macros, and document protection.
Offered: Fall or Spring or Summer
Prerequisites: AOP.116
Applicable toward graduation at Sandburg where program structure permits:
Degree or Certificate: AAS, AGS, and Certificates where applicable.
General Education -- Not Applicable

AOP.291 Professional Internship 1153

Students who are currently employed will perform a research project on a topic of interest to the student and his/her firm. The project will be supervised by the supervising instructor and a job site supervisor.
Offered: Fall or Spring
Applicable toward graduation at Sandburg where program structure permits:
Degree or Certificate: AAS, AGS and Certificates where applicable.
General Education -- Not Applicable

AOP.292 Professional Internship 2153

The objective of this course is to integrate classroom theory with business practice. All students will receive on-the-job training with selected area businesses in the public and private sectors. All internship positions will be supervised by the supervising instructor and a job site supervisor. The positions associated with this internship will be non-paying positions. The prerequisite for this course is courses applicable toward the chosen curriculum and permission of supervising instructor, program coordinator or Dean of Career Technical and Health Education programs.
Offered: Fall or Spring
Applicable toward graduation at Sandburg where program structure permits:
Degree or Certificate: AAS, AGS and Certificates where applicable.
General Education -- Not Applicable

BOC.100 Business Mathematics33

This course introduces students to basic mathematical functions as applied to the business world and to banking services. In addition, the process of calculating sales discounts and markup, interest, employee compensation, and sales discounts will be covered.
Offered: Fall
Prerequisites: A COMPASS test score of 47-99 for Pre-Algebra, or 45 for Algebra or completion of MAT.090 with a grade of C or better
Applicable toward graduation at Sandburg where program structure permits:
Degree or Certificate: AAS, AGS, and Certificates where applicable.
General Education -- Not Applicable

BOC.101 Business Records Management22

This course focuses on the development, management, and maintenance of a record management system. Basic storage and retrieval methods will be discussed and applied. Records retention, transfer, and disposition, according to records retention schedules, will also be presented. In addition, records and information management technology will be discussed.
Offered: Fall or Spring or Summer
Applicable toward graduation at Sandburg where program structure permits:
Degree or Certificate: AAS, AGS, and Certificates where applicable.
General Education -- Not Applicable

BOC.102 Business Communications33

This course covers the fundamental principles and modes of business communications. Students will be introduced to a variety of professional letters, the appropriate use of electronic mail, and the principles of oral communication. In addition, professional development topics such as resume writing and interviewing techniques will be explored.
Offered: Fall
Prerequisites: COMPASS Writing score of 70 or ENG.098 with a grade of C or better, or AOP.201
Applicable toward graduation at Sandburg where program structure permits:
Degree or Certificate: AAS, AGS, and Certificates where applicable.
General Education -- Not Applicable

BOC.103 Office Technology223

This course introduces students to a personal information management program, the electronic search and retrieval of information, basic office machines, and voice recognition software. In addition, an in-depth study of a personal information management system; voice recognition software; navigating, searching, and downloading files on the Internet; and using basic office machines will be included.
Offered: Spring
Prerequisites: AOP.101 with a grade of C or better
Applicable toward graduation at Sandburg where program structure permits:
Degree or Certificate: AAS, AGS, and Certificates where applicable.
General Education -- Not Applicable

BOC.120 Customer Service22

This course introduces students to the concepts and skills needed for success in retail and business careers. Topics include listening techniques, verbal and non-verbal communication skills, and the effective use of technology. The ability to effectively interact with customers, to handle customer service issues, and to establish customer relationships and loyalty will be emphasized. Students will also be introduced to methods for effectively managing stress and conflict.
Offered: Fall or Spring
Applicable toward graduation at Sandburg where program structure permits:
Degree or Certificate: AAS, AGS, and Certificates where applicable.
General Education -- Not Applicable

BUS.100 Introduction to Business33

This course is a comprehensive overview of business principles, practices, and trends that are influencing today's business and affecting tomorrows competitive environment. The impact of globalization, technology, ethics, diversity, and culture, in addition to various emerging issues, is studied in application or relation to all business disciplines. This course provides a general orientation to business organizations for students who plan to pursue a bachelor's degree. Also, it is useful to individuals who desire a basic understanding of the business community for occupational or personal reasons.
Offered: Fall or Spring or Summer
Applicable toward graduation at Sandburg where program structure permits:
Degree or Certificate - AA, AS, AAS, AGS, and Certificates where applicable.
General Education -- Not Applicable Elective Only

BUS.201 Management Fundamentals33

This course provides a basic study of the field of management for individuals preparing for initial or improved employment. Several streams of management theory are reviewed. The basic functions of the business manager (planning, organizing, leading and controlling) are considered. Management in a global business environment and current management technologies and processes are stressed.
Offered: Spring
Prerequisites: BUS.100 or equivalent background as evaluated by instructor
Applicable toward graduation at Sandburg where program structure permits:
Degree or Certificate: AAS, AGS, and Certificates where applicable.
General Education -- Not Applicable

ENG.120 Report Writing33

This course is designed to teach the basic concepts of report writing for the business and industrial environment. Students will be taught techniques for gathering information, audience analysis, expository writing techniques, information organizational procedures, and methods of achieving a clear style of writing. Students will study routine and non-routine reports, business research reports, and business plans, policies and procedures.
Offered: Spring
Prerequisites: COMPASS Writing score of 70 or ENG.098 with a grade of C or better
Applicable toward graduation at Sandburg where program structure permits:
Degree or Certificate: AAS, AGS, and Certificates where applicable.
General Education -- Not Applicable

ICT.110 Computer Software Applications33

This course in software applications will provide students with an overview of a computer operating system and commonly used computer software. Students will gain experience with word processing and database management tasks, presentation software, and spreadsheets. Additional software programs associated with the Windows environment will be explored. This course may be used to satisfy the computer requirement common for students planning to transfer to a four-year college or university.
Offered: Fall or Spring or Summer
Prerequisites: Take AOP.101 or or BOC.107 or appropriate articulated high school credit.
Applicable toward graduation at Sandburg where program structure permits:
Degree or Certificate: AA, AS, AAS, AGS, and Certificates where applicable.
General Education -- Not Applicable Elective Only

ICT.115 Website Support122

Today's businesses understand the value and importance of a company website, although many do not understand the factors which contribute to its success. Students will be introduced to determining the best way to keep the content and design of a company website up-to-date. Students will explore various strategies that can simplify and streamline what has been called the most difficult task in web development-maintenance. Students will be exposed to proper procedures for text, images, and hyperlinks that are suitable for professional purposes.
Offered: Spring
Applicable toward graduation at Sandburg where program structure permits:
Degree or Certificate: AAS, AGS, and Certificates where applicable.
General Education -- Not Applicable

ICT.210 Advanced Microcomputer Software Applicat223

In this course--designed as a continuation of ICT.110--students will be empowered and encouraged to develop advanced skills in the use of word processing, spreadsheet, database, presentation, and other software programs as they apply to the Windows environment.
Offered: Spring
Prerequisites: Take ICT.110;
Applicable toward graduation at Sandburg where program structure permits: Degree or Certification: AAS, AGS, and Certificates were applicable. General Education: Not applicable..
General Education -- Not Applicable

PSY.101 Introduction to Psychology33

This course is designed to provide an understanding of a variety of topics within the field of psychology. It is not only designed for students planning on majoring in psychology, but for those who have an interest in the scientific basis of behavior, thought, and the physiological processes that underlie each.
Offered: Fall or Spring or Summer
Prerequisites: A COMPASS Reading score of 83 or above is required to enroll in this course, or RDG.096 with a grade of C or better or an ACT Reading score of 20 or higher.
Applicable toward graduation at Sandburg where program structure permits:
Degree or Certificate: AA, AS, AFA, AAS, AGS, and Certificates where applicable. IAI Course No. S6 900
General Education -- Social Science

SOC.101 Introduction to Sociology33

The purpose of this course is to acquaint the student with the discipline of sociology as it applies to contemporary American society. This course provides an orientation to the student interested in social science or the helping professions. Among specific topics to be studied are: how the sociologist gathers information, the importance of culture and symbols, personality development, the changing structure of the family, social class and inequality, race and ethnicity, and deviant behavior.
Offered: Fall or Spring or Summer
Applicable toward graduation at Sandburg where program structure permits:
Degree or Certificate; AA, AS, AFA, AAS, AGS, and Certificates where applicable. IAI Course No. S7 900
General Education -- Social Science Human Relations

SPE.110 Interpersonal Communication33

This course attempts to develop an awareness of, and an insight into, the choices that are made by participation in face-to-face, non-public, human communication. The text and lectures are designed to create an understanding of theories and principles. Experiential exercises encourage the student to apply this understanding, and to use it in interpreting his/her own and other people's attempts at communication. Among the topics covered are the communication process, the self as a communicator, verbal and nonverbal language, cooperation and conflict, etc. This course is intended for persons planning to pursue a baccalaureate degree and those who desire to improve their verbal communication.
Offered: Fall or Spring or Summer
Applicable toward graduation at Sandburg where program structure permits:
Degree or Certificate: AA, AS, AAS, AGS, and Certificates where applicable.
General Education -- Not Applicable Elective Only Human Relations

SPE.120 Introduction to Public Speaking33

This is a performance course in public speaking. The principles of oral public communication will be presented through readings and lecture. The student will apply these principles in the speeches presented to the class. Emphasis will be placed on outlining and the discovery and organization of important ideas and the communication of those ideas to a specific audience. Written evaluation of speeches will be required to enhance critical communication skills. This course is intended for individuals who desire to complete a bachelor's degree and those who desire to develop competence in public speaking.
Offered: Fall or Spring or Summer
Applicable toward graduation at Sandburg where program structure permits:
Degree or Certificate: AA, AS, AFA, AAS, AGS, and Certificates where applicable. IAI Course No. C2 900
General Education -- Communications